Custom Training Solutions for the Finance and Insurance Sector
Whenever you need to train your sales team on product knowledge and selling skills, you can rely on CommLab India's expertise in developing effective learning solutions specifically for the banking and insurance service sectors.
We have successfully developed a variety of training solutions:
- Basic industry knowledge product training courses for new hires
- Customer service for Sales teams
- HR and compliance courses
- Soft skills training for personal effectiveness
CommLab India developed a course for an insurance company that supports its clients in group principle activities by providing banking, general and life insurance, superannuation and funds management products and related services to retail, commercial and corporate sector. The course deals with providing employee training about insurance, its origin and evolution, terminology, risks and underwriting, duration of insurance policy, its payments and details of various insurance documents. After completing the course, learners should be able to explain various insurance terms, differentiate between risk and underwriting and define various insurance documents. To see how we addressed this please read the complete case study here.
Download the full case study in PDF format
CommLab India has designed and developed an online course for providing certification to insurance brokers. The course is aimed at those seeking to become qualified/ certified insurance brokers. It provides industry qualifications to beginners in the finance and insurance broking sector and to experienced practitioners seeking to enhance their knowledge and skills. It was often observed that ILT or classroom training wasn't successful in meeting the learning expectations and diverse needs of new and existing brokers. Besides, the costs of investing in classroom trainers were also very prohibitive. Hence, the challenge was to develop a cost-effective yet engaging course. An additional challenge was to apply an effective instructional design strategy and develop concise storyboards based on the 400 pages of content given by the client – all within a week! Further, since insurance rules and policies change often, brokers would have to update their skills and knowledge accordingly, hence the course also needed to address this need. To see how we addressed this please read the complete case study here.
Download the full case study in PDF format
