Client Interaction for Effective Course Delivery
At CommLab India, we believe that communicating with the client on a continual basis is of utmost importance. It is necessary to understand the client's requirements thoroughly and to apprise them of the progress or to seek clarifications. Understandably, this interaction continues throughout the lifecycle of the project.
Although CommLab India is a virtual company doing business with customers across the globe, we have never faced any difficulty in interacting with our clients.
Typically, our client interaction involves:
- Web-conferencing to understand the project requirements and to review work in process
- Audio-conferencing for weekly updates
- Email for daily communication
- Chat to resolve issues along with client's team
- Overlapping of working hours to facilitate interaction with the client