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Home | Approach | Project Management

  

Effective Project Management for Quality eLearning on Time

Working with Fortune 500 clients and meeting their exacting standards in terms of quality and timelines, honed our project management skills. We are proficient in using project management software and have qualified managers on our rolls.

We meet preset deliverables and timelines by implementing the following:

Documented Production Process
At CommLab India, we follow a well-documented production process. This process has evolved over 6 years of experience in developing custom eLearning content. The process is so rigorously implemented that we have a fulltime executive just to ensure process compliance.
Quality Management System
We define the quality parameters right at the time of preparing the Analysis-Design Document, which is based on your requirement.
Online Bug Tracking System
We use an online bug tracking system software that the project team uses to post the bugs. The system automatically sends out an email to the person concerned. Once the bug is closed, the system once again sends out an email indicating that the non-compliance is closed. This system can be used by our clients too.
Continuous Improvement Process
On completion of a project, the following are analysed:
  • Interim feedback and complaints or non-compliances, if any, received from the client.
  • Internal meeting and documented learning from the team involved.
  • Final feedback from the client feedback form.

This learning is ploughed back into the procedures and systems as a means of continual improvement.

  
  

"CommLab India is very customer oriented. Our company can be very demanding, as we need things to be done quickly without a compromise on quality."

           
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