FAQs

What is your company's track record in e-learning/corporate training/teaching?

What are your strengths?

You are located so far from us. How will you understand our requirements? For the same reason, how can we monitor the progress of an assignment?

What guarantee do we have that our confidential data is safe and protected with you?

What is your team size?

Can you give a profile of your team?

What is your experience in Project Management?

What is your infrastructure?

Can you provide references from your clients?

What are the areas of your Subject Matter Expertise?

How do you go about executing a project?

How to place a Training/ Course Order with you?

  1. What is your company's track record in e-learning/corporate training/teaching?

    We started as a corporate training & development organization and have trained hundreds of employees in various organizations, across industries.

    The Internet has widened our horizons and showed us a way to overcome the hurdles of time and distance in learning.

    We are not a software company offering software solutions to your learning needs. We are a learning company offering learning solutions, using software as a medium.

    As an e-learning company, we have successfully designed and developed a number of projects for overseas clients.

  2. What are your strengths?
     
    • Understanding of client needs and always being learner-centric.
    • Excellent project management skills.
    • Executing projects without meeting the client by using state-of-the-art communicating technology.
    • Excellent ID team, proficient in written and spoken English.
    • Strong programming and graphic teams.
    • Unbeatable quality–cost proposition.

  3. You are located so far from us. How will you understand our requirements? For the same reason, how can we monitor the progress of an assignment?

    World is a small place with high-speed communication technology like web–conferencing, video–conferencing, e–mail, real–time chat and telephone. These modes of communication facilitate seamless flow of communication from both the directions.

    Moreover, Internet as the communication–vehicle effectively minimizes time, effort and cost. Resources thus saved, can be invested back in what you and we are best at doing – our businesses.

  4. What guarantee do we have that our confidential data is safe and protected with you?

    We have an Information Security Policy in place. Under it, we sign a non-disclosure agreement with you. We have a robust firewall protecting our networks and our websites are regularly scanned by McAfee. Also, the sites are SSL certified. We have an elaborate system of taking backups, both online and offline.

    Above all, we'll be happy to provide you references, who will be more than willing to vouch for us.

  5. What is your team size?

    We are 50 at the moment. We are organized into interdependent functional groups - Customer Service, Project Management, Graphics, Instructional Design & Content Development and Software Programming with a deep understanding of all their nuances.

    We are amenable to quick replication of functional groups, increasing our team size, without losing control.

  6. Can you give a profile of your team?
      
    Function  Qualifications
    Instructional Design and Content Writers  Post Graduates holders in Education / English / Journalism /Social Sciences / Management
    Graphic Artists  Graduates / Diploma Holders in Fine / Graphic / Commercial Arts
    Programmers  Graduates in Engineering / Computer Applications

  7. What is your experience in Project Management?

    We have successfully executed numerous projects with an excellent track record of meeting timelines. We use CPM / PERT and are proficient in using MS Project software.

  8. What is your infrastructure?

    The company's registered office is located in the twin cities of Hyderabad-Secunderabad, Southern India. The company does not have any other branch anywhere else in the world.

    The team operates from a spacious, ergonomically designed office that can seat 50 people. The office has a well–equipped conference hall and also accommodates a cafeteria for the staff.

    CommLab has adequate number of workstations and a dedicated broadband Internet connection.

  9. Can you provide references from your clients?

    Yes, of course. We would be happy to provide you references from our clients.

  10. What are the areas of your Subject Matter Expertise?

    CommLab internally has SME in these areas:

    • All areas of Management
    • Banking & Finance
    • Pharmacology
    • Software
    • Medicine and Life Sciences
    • Mathematics and Statistics
    • Electrical & Mechanical Engineering
    • English Language
    • All subjects of K-12

  11. How do you go about executing a project?

    See production process for details.

  12. How to place a Training/ Course Order with you?

    Please fill the form. We will get back to you with a budgetary proposal within 24 hours. You can also send us the work order as an e-mail attachment.