E-Mail Etiquette – Tips for Writing Effective Emails

E-mail has become the most preferable form of communication - both for personal and business purposes. In fact, emails are not only used to communicate with external public but have become a means of internal communication within an organization. It has thus evolved as a powerful tool and it is important that we understand how best it is used. Here is a mini eLearning course that tells you some basic rules you need to keep in mind while drafting emails.

By the end of this course you will be able to:

  • Identify some basic errors in writing emails
  • Recognize the mistakes generally made while writing emails
  • Identify the structure of an email
  • How can technology be utilized to make training more interactive, collaborative and effective?

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