Blogs - CommLab India

Launching an AI Coach: What L&D Teams Should Review

rkprasad@commlabindia.com (RK Prasad) — Wed, 23 Sep 2026 09:45:00 GMT

Imagine a sales representative rehearsing a difficult customer conversation with an AI coach. The exchange feels natural, feedback arrives immediately, and the representative finishes with a strong score. Yet the session contains a problem: the representative promised something the company cannot deliver, and the coach praised the response without challenging it.

eLearning Content Migration: How to Audit Legacy Courses

asma.zaineb@commlabindia.com (Asma Zaineb) — Mon, 21 Sep 2026 11:30:00 GMT

Moving to a new learning platform creates an obvious technical question: How do we move our existing courses?

How AI Changes the Create-or-Curate Decision for L&D

asma.zaineb@commlabindia.com (Asma Zaineb) — Thu, 17 Sep 2026 10:00:01 GMT

AI makes content easier to produce, but L&D still needs sound judgment about what to curate, customize, create or solve without training.

Global Sales Training: Designing for Strategic Change

rkprasad@commlabindia.com (RK Prasad) — Wed, 16 Sep 2026 10:00:01 GMT

Imagine a global automotive supplier shifting more of its investment toward electric vehicle components. A long-standing customer still relies on its existing combustion-engine products and asks the account manager what this means for a program they are planning together.

External Workforce LMS: Employee LMS or Separate Portal?

asma.zaineb@commlabindia.com (Asma Zaineb) — Tue, 15 Sep 2026 10:00:00 GMT

How enterprise L&D teams can decide whether contractors, temporary workers, and other non-employees belong in the corporate LMS or a dedicated external learning environment.

Institutionalize AI Governance in L&D

rkprasad@commlabindia.com (RK Prasad) — Mon, 14 Sep 2026 10:00:02 GMT

A senior instructional designer has spent months refining a disciplined way to use AI in course development.

Articulate Frontline and Nova: Enterprise Pros, Cons and Costs

asma.zaineb@commlabindia.com (Asma Zaineb) — Fri, 11 Sep 2026 10:30:01 GMT

At Articuland 2026, Articulate introduced what it describes as the next generation of Articulate 360. The announcement expands the platform beyond conventional eLearning authoring and moves it toward a broader system for creating, translating, distributing, updating, and measuring workplace training.

Manufacturing Training: Standardize or Adapt Locally?

rkprasad@commlabindia.com (RK Prasad) — Thu, 10 Sep 2026 11:30:00 GMT

Reflections from my conversation with Luz Lozano on balancing global consistency with local judgment in manufacturing training.

In my conversations with global L&D leaders, one question returns in different forms: how do we create consistency across locations without designing training so centrally that it loses relevance at the point of work?

How to Design Pay Transparency Training for Managers

asma.zaineb@commlabindia.com (Asma Zaineb) — Wed, 09 Sep 2026 10:30:00 GMT

Pay transparency creates a learning problem that policy communication alone cannot solve.

How to Pilot Claude in Your L&D Team

asma.zaineb@commlabindia.com (Asma Zaineb) — Tue, 08 Sep 2026 10:00:00 GMT

By this point in the series, one distinction should be clear. Claude can support a wide range of instructional design work, from analysis and content structuring to ideation, production, and review. The decisions that determine whether the learning is relevant, instructionally sound, and likely to improve performance still belong to instructional designers.