Blogs - CommLab India

How to Design Difficult Conversation Training for Managers

rkprasad@commlabindia.com (RK Prasad) — Thu, 01 Oct 2026 10:00:00 GMT

A manager learns that a client presentation will be late. The meeting is tomorrow, and she needs to know what can realistically be ready. She could remind the employee of the deadline, take over the unfinished slides, or find out what is holding up the work. Her first response will affect what she learns and what they can do next.

How to Review AI-Assisted Training Before Launch

rkprasad@commlabindia.com (RK Prasad) — Mon, 28 Sep 2026 10:30:00 GMT

A sales team needs to learn a revised approval process before a product launch. L&D receives a detailed policy document and uses AI to summarize it, draft the learning objectives, create a narrated module, and generate the assessment.

The Operating Model Behind RAPID-AI | Why & How

asma.zaineb@commlabindia.com (Asma Zaineb) — Fri, 25 Sep 2026 10:30:00 GMT

RAPID-AI has seven principles, five workflow stages, and multiple maturity levels. Those components are useful because they give L&D teams a practical way to structure AI-assisted instructional design. But underneath the framework sits one operating rule that needs to remain visible across all of them:

Launching an AI Coach: What L&D Teams Should Review

rkprasad@commlabindia.com (RK Prasad) — Wed, 23 Sep 2026 09:45:00 GMT

Imagine a sales representative rehearsing a difficult customer conversation with an AI coach. The exchange feels natural, feedback arrives immediately, and the representative finishes with a strong score. Yet the session contains a problem: the representative promised something the company cannot deliver, and the coach praised the response without challenging it.

eLearning Content Migration: How to Audit Legacy Courses

asma.zaineb@commlabindia.com (Asma Zaineb) — Mon, 21 Sep 2026 11:30:00 GMT

Moving to a new learning platform creates an obvious technical question: How do we move our existing courses?

How AI Changes the Create-or-Curate Decision for L&D

asma.zaineb@commlabindia.com (Asma Zaineb) — Thu, 17 Sep 2026 10:00:01 GMT

AI makes content easier to produce, but L&D still needs sound judgment about what to curate, customize, create or solve without training.

Global Sales Training: Designing for Strategic Change

rkprasad@commlabindia.com (RK Prasad) — Wed, 16 Sep 2026 10:00:01 GMT

Imagine a global automotive supplier shifting more of its investment toward electric vehicle components. A long-standing customer still relies on its existing combustion-engine products and asks the account manager what this means for a program they are planning together.

External Workforce LMS: Employee LMS or Separate Portal?

asma.zaineb@commlabindia.com (Asma Zaineb) — Tue, 15 Sep 2026 10:00:00 GMT

How enterprise L&D teams can decide whether contractors, temporary workers, and other non-employees belong in the corporate LMS or a dedicated external learning environment.

Institutionalize AI Governance in L&D

rkprasad@commlabindia.com (RK Prasad) — Mon, 14 Sep 2026 10:00:02 GMT

A senior instructional designer has spent months refining a disciplined way to use AI in course development.

Articulate Frontline and Nova: Enterprise Pros, Cons and Costs

asma.zaineb@commlabindia.com (Asma Zaineb) — Fri, 11 Sep 2026 10:30:01 GMT

At Articuland 2026, Articulate introduced what it describes as the next generation of Articulate 360. The announcement expands the platform beyond conventional eLearning authoring and moves it toward a broader system for creating, translating, distributing, updating, and measuring workplace training.