The company is a global leader in electronics manufacturing working in the categories of design, manufacturing, distribution, and aftermarket services. The company operates in over 100 sites across 30 countries, and has employed 200,000 highly skilled innovators. It helps customers, big and small, solve the challenges of the connected age.
In the business world, safeguarding employee and business contact data is not only important from a compliance perspective, but is also the right thing to do. Employees are expected to ensure that personnel, customer and vendor data are treated with the respect they deserve. Handling the company’s data and their business partners’ data properly helps protect the company’s reputation and avoids bad press and financial penalties that can occur when companies get data privacy wrong.
- Sr. Technical Training Director.
The company had provided the updated policy to its employees, yet wanted a course that would highlight the new additions driving home the point that securing data is important while creating an engaging learning experience.
Having worked with CommLab since 2007, the company opted to work with us a preferred vendor for this unique yet challenging task. The Data Privacy course, a global compliance course was expected to set a new benchmark in the company’s training initiatives.
The challenge for CommLab was to create an engaging game-like course about real time security concerns in the company with scenarios in order to strike a chord with the employees. Keeping this unique requirement in mind, Adobe Flash was used as the authoring tool for the course. Our next hurdle was to create scenarios for topics such as locking your computer, locking documents with sensitive information, divulging employee information, etc. The company employees could relate to these scenarios and they also looked authentic as the office was replicated in a 2D virtual environment. The course began with a few e-learning slides highlighting the new changes to the policy, followed by a Data Privacy challenge – a game with a series of thought provoking scenarios and questions on the right usage of data and its safeguard standards.
In order to cover the various aspects of the course, the agile methodology was put to use with immediate iterations and approvals of the designs as well as the scenarios. And once the course was developed in English, it was simultaneously translated into nine languages such as Chinese, Polish, Romanian and Spanish to name a few. After months of hard work and perseverance, the course was highly appreciated by the employees.
Senior Corporate Counsel
- Global Litigation & Compliance.
The Data Privacy course helped employees understand their role in keeping data safe and using it responsibly where appropriate, while adhering to the policy standards and ensuring proper handling of customers’ and vendors’ data.
Our relationship with the company is long standing one, and continues to be so since the last eight years. Their challenging and unique requirements push us to give our best and deliver high standard courses.