Interim Research Report
WorkLearning.AI
Exploring How Artificial Intelligence Is Shaping Workplace Learning & Development
A Joint Research Initiative by Lancaster University, UK and CommLab India
Why organizations are turning to AI
Explore the pressures behind adoption, from resource constraints and localization demands to the need to scale learning faster across distributed workforces.
What AI use in L&D looks like in practice
See how AI is being used across content creation, translation, simulation, coaching, and analytics – and why content remains the safest entry point for most organizations.
What’s Inside the Report
Why organizations are turning to AI
Explore the pressures behind adoption, from resource constraints and localization demands to the need to scale learning faster across distributed workforces.
What AI use in L&D looks like in practice
See how AI is being used across content creation, translation, simulation, coaching, and analytics – and why content remains the safest entry point for most organizations.
What the findings mean for learning leaders
Understand why AI is currently functioning more as capacity recovery than transformation, and what that means for governance, role evolution, and organizational readiness.
The contradictions leaders can’t ignore
Discover the hidden tensions AI is surfacing inside learning systems – and why addressing them matters more than simply adopting new tools.
Who This Report Is For
- L&D leaders and heads of learning
- Training managers and instructional design leaders
- Talent and capability professionals exploring AI in learning
- HR and business leaders shaping workforce readiness
- Enterprise teams looking for a practical, research-backed view of AI in L&D
If you’re responsible for learning strategy, learning operations, or capability building in an AI-shaped workplace, this report is for you.
About The Researchers
Dr. Brett Bligh
Senior Lecturer, Lancaster University, UK
Dr. Brett Bligh has 19+ years’ experience in higher education and deep expertise in technology-enhanced learning. He co-directed the Centre for Technology Enhanced Learning from 2017 to 2024, helping establish it as a leading global hub for digital education research. His work bridges scholarship and practice, supporting sustainable and scalable technology adoption in education.
Dr. RK Prasad
CEO & Co-Founder, CommLab India
RK leads business strategy and customer relationships. With 35+ years of experience in sales, corporate training, university teaching, and eLearning, he brings a deeply practical L&D perspective shaped by decades of experience helping global organizations build scalable, high-impact learning solutions.