Improve Customer Satisfaction and Loyalty by 60%
Empower Your Customers with a Portal That Does More Than Train
EffectusLMS – The Best LMS for Customer Training and Enablement
Why It Matters – The Stats Say It All
of organizations report positive returns on their investment in customer education
Empower Your Customers – Don’t Just Train Them
Your product is only as powerful as your customers’ ability to use it well. That’s why we help you offer not just training – but enablement experiences through a customer training software.
Give each customer a branded customer education platform that feels like an extension of their workspace – offering product training, help resources, certifications, and engagement tools.
What Should Your Customer Portal Offer
EffectusLMS is a customer training LMS that offers everything you need to support onboarding, adoption, and engagement from one centralized hub.
It functions as an LMS for customer training resources, ensuring all materials are organized, branded, and securely delivered.
Custom learning paths
Design consultation
Single-Sign-On
Digital certificates
Gamified dashboards
Payment gateways
Key Features
Branded Portals for Every Customer
Give each customer unique, fully branded, scalable instances within your customer training LMS application. Deliver a consistent experience across customers, regions, and products.
- Fully branded portals (logo, color palette, custom domain)
- Unique content libraries and dashboards
- Customized learning paths aligned to product usage
Role-Based Access and Permissions
Ensure the right people see the right content.
Tiered access keeps training secure, focused, and manageable across organizations.
- Define admin, manager, and learner roles
- Cohort-based access to content and reports.
- Restrict content visibility by role or department
Secure Digital Asset Hosting
Your portal isn’t just a course hub – it’s a centralized vault for all your customer training platform content.
- Upload videos, PDFs, SCORM, xAPI, and interactive tools
- Version control and content expiration
- Manage certifications and compliance audits
Smart Dashboards with Actionable Insights
Equip learners and admins with clarity on progress, performance, and engagement.
- Personalized learner dashboards with certificates and goals
- Admin dashboards for tracking usage, completions, and feedback.
- Exportable and shareable custom reports per cohort
Seamless SSO & Integrations
A platform built for customer education must fit into your tech stack.
- Single sign-on (SSO)
- Integrate with CRMs, ERPs, HRMS, and support tools
- Auto-sync learning data in real time across platforms
eCommerce Capabilities
Monetize your learning with a customer training LMS that supports paid programs, bundles, and subscriptions.
- Sell standalone courses, bundles, or subscriptions
- Built-in or integrated shopping carts and payment gateways
- Coupons, tiered pricing, and user segmentation
CommLab India doesn’t just provide the LMS – we support customers with enterprise LMS solutions that drive real outcomes.
Faster onboarding
Faster time-to-value
Lower support costs
Improved self-service
Increased product adoption
Stronger customer loyalty & retention
We Define and Design Your Portal
Our modern enterprise learning platform can support local and global customers with ease – through multilingual access, mobile optimization, and fast deployment.
EffectusLMS is a complete LMS for customer training – backed by consulting, customization, and analytics to support customers with enterprise LMS solutions.
Get the best of both worlds
Enterprise-grade
scalability
Customer portal-level
personalization
Why Clients Choose Us – What Sets EffectusLMS Apart
Whether you're onboarding clients or creating certification programs, EffectusLMS is a platform built for customer education that combines enterprise features with unmatched personalization.
Industries We Serve
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Pharmaceutical
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Chemicals
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Healthcare
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Maritime
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Not-for-Profit
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Financial Services
Training Uses
EffectusLMS is the go-to customer training platform for:
- Scalable product onboarding
- Vendors, partners, and end-user training
- Certifications and compliance support
- Partner and customer education and enablement
- Secure, role-based training access
- Revenue generation through paid training programs
- Upskilling power users and nurturing brand advocates
EffectusLMS in Action
Number of Customer Training Portals Deployed: 8 portals across 4 customers
Number of Users
Average Go-Live Time
Customer Satisfaction Score (CSAT)
Case Study
Client: Leading Global Provider of Water and Hygiene Solutions
Requirement: Provide our client’s customers access to training programs across business verticals – safeguarding proprietary information and customer data, avoiding unauthorized access
Our Solution: We deployed EffectusLMS as a centralized customer training LMS – to support multiple customer groups.
More
- Provided admin access to our client – to manage their customer accounts
- Set up profile-based access – to ensure authorized access to training resources
- Applied custom portal themes aligned with our client’s branding
- Set up gamified dashboards, certifications, email notifications
- Enabled custom reports, SSO, integration with payment gateways
- Set up dynamic manager dashboards
- More
Impact:
- 60,000+ end users trained securely
- Branded, scalable learning for multiple customer groups
- Long-term partnership delivering continuous value for over 5 years
Pricing Plans
Tier 1
$1000/Month
Billed Annually. Cancel Anytime.
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Free courses
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SSO/Guest login
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Pay-per-course
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Business account (admin rights + unlimited team logins)
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Reports
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Certifications
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Gamification
Tier 2
$3000/Month
Billed Annually. Cancel Anytime.
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Free courses
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Paid courses
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SSO/Guest login
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Business account (admin rights + unlimited team logins)
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Reports
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Certifications
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Gamification
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Custom branding
Let’s Set Up Your Customer Enablement Portal
Common Questions Answered
What is a customer portal LMS and how is it different from a traditional LMS?
A customer portal LMS is designed for external users – your customers, partners, resellers. It prioritizes branding, scalability, and self-service, enabling users to access personalized training, onboarding, and support content in a secure, dedicated environment.
Is it possible to control who sees what content?
Absolutely. EffectusLMS allows role-based and cohort-based access, so content visibility can be restricted by customer, team, job role, or permission level – ensuring the right people see the right training.
Can we track and report on how customers are using the portal?
Yes. The platform provides detailed analytics on logins, course completions, time spent, quiz performance, and engagement metrics, segmented by customer or cohort.
Can we monetize our training through the LMS?
Yes. The portal supports eCommerce integration, so you can sell individual courses, bundles, or subscription-based learning. This is ideal for certification programs or advanced product training.
How fast can we launch our customer portal?
With EffectusLMS, you can go live within 4 weeks, depending on your requirements and content readiness. Additional customizations will take time. We will also help define the structure and support setup.
Can we create different portals for each customer or product line?
Yes! You can build separate, branded portals for each customer, region, or product line, each with its own content library, user groups, and dashboards. This helps you tailor learning experiences while managing everything from a single backend.
What kind of training content can we host in the portal?
You can host SCORM and xAPI courses, videos, PDFs, simulations, microlearning modules, product walkthroughs, and even assessments or certifications. It also supports updates, FAQs, and troubleshooting guides.
Will this reduce the workload on our customer support and success teams?
Definitely. By offering structured onboarding, tutorials, and self-help resources, customers become more independent – leading to faster onboarding, fewer support tickets, and happier customer success teams.
Does it integrate with our CRM, SSO, or ERP systems?
Yes. EffectusLMS supports SSO, CRM (e.g., Salesforce, HubSpot), ERP, and helpdesk integrations, ensuring smooth data flow across your enterprise ecosystem.
What kind of support do you offer post-launch?
We don’t just deliver the platform – we provide ongoing support, content development, performance monitoring, and portal optimization to ensure your customer enablement strategy succeeds.
Ready to Build Your Customer Success Engine?
Deliver real value, reduce friction, and increase retention – with EffectusLMS. The LMS software to support your customers and build brand loyalty.
