Blended Learning

Blended learning is a combination of classroom training and online learning. It offers a plethora of instructional methods to help learners. Using a mix of face-to-face classroom-based training and online training programs is an effective strategy to address various learning phases to maximize learning.

Blended learning = Instructor-Led Training + Online Learning (synchronous and asynchronous) + Performance Support

And as blended learning is basically a hybrid of traditional classroom training and eLearning, it’s a given that a well-thought-out blended solution will also offer the benefits of both training formats.

Here’s a breakdown of the features of both classroom training and eLearning to bring together in blended learning.

What Blended Learning Isn’t

Blended learning isn't simply about duplicating course content in various formats. Instead, it involves a coordinated effort between online and in-person elements to enrich the learning experience. It doesn't merely equate to having a technology-enhanced classroom, nor is it just about incorporating technological tools.

Learning is a process, not an event!

Blended learning offers a variety of training formats based on your learner’s training need, their profile, and the learning environment. This combination of in-person and virtual training formats offers learners an engaging and highly immersive learning experience.

Though most organizations consider employee training and learning an annual or semi-annual event, learning is more of a process. It is a journey… where the learner goes from a stage of ignorance to awareness to mastery of the subject, bringing about “a relatively permanent change in an individual’s behavior arising from experience”.

• Inform Me: Present new information and content
• Show Me: Demonstrate/model new information for desired knowledge and performance
• Challenge Me (Let Me Try): Allow practice with guidance, coaching, and feedback
• Assess Me (Final Challenge): Assess learning
• Reinforce my Learning: Provide learning at spaced intervals to improve recall

There are a few good reasons to opt for blended learning for employee training:

1. To Leverage the Cone of Learning

The Cone of Learning shows that recall is highest during active learning represented in the last two segments (at the bottom) of the pyramid – participating in a discussion or giving a talk, or working in simulated environments or real-life job situations that typically happens during on-the-job training, hands-on workshops, or in scenario-based or game-based eLearning courses.

When learners are allowed to participate in the learning, even the most complex topics can be retained better. This makes blended learning very effective for learning as it combines traditional classroom with online, interactivity-based learning and performance support.

2. To Apply the 55:25:20 Model of Learning

Blended learning is ideal to deliver training according to the updated 55:25:20 model for learning and development (55% experiential, 25% social, and 20% formal learning).

3. To Beat the Forgetting Curve

A typical graph of the forgetting curve shows that almost half the newly learned knowledge is lost within days or weeks unless it is reviewed or reinforced.

The forgetting curve is propped when learning is reinforced in spaced intervals. With blended learning, various training formats (eLearning, just-in-time microlearning assets, and performance support tools such as job aids) can be used as shown here – boosting learning, recall, and on-the-job application.

DOWN COMES THE FORGETTING CURVE! Watch the video to learn how blended learning helps beat it.

If personalization is the goal, then blended learning is the means to achieve that goal!

Here’s how to leverage blended learning for personalized learning.

Instant Access to Training:

Blended learning enables organizations to offer – along with a blend of instructor-led training and self-paced eLearning courses – searchable microlearning assets and job aids for instant access to the required content (performance support).

Learner Control over Training:

Learners who are content with traditional training can attend the instructor-led training sessions; and those who would like to learn at their own place, time, and schedule, can do so by accessing the self-paced eLearning courses.

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Freedom to Learn and Practice with Peers and Colleagues:

With blended learning, learners can be encouraged to discuss the training on a message forum/board on the Learning Management System (LMS). Collaboration between learners and colleagues/seniors is possible even with eLearning. A link to the organization’s internal social network allows learners to clarify, discuss or share learning points. Web conferencing tools such as Zoom, Skype, and Google Meet also help facilitate collaboration between learners and their instructors/peers/colleagues.

Training Adapted for the Needs of Different Learners:

Before training, learners can take an online pre-test to identify their preferences and proficiencies. This allows instructors to skip content learners are already familiar with and focus on the knowledge gaps. Classroom time may be devoted to discussions, coaching, and one-on-one teaching followed by self-paced eLearning course/s for in-depth knowledge about the concepts.

Training that Relates to Problems Learners Face at Work:

The instructor in the classroom uses examples/anecdotes/best practices from his/her own experience to drive home points and engage learners. This can be followed by eLearning with different instructional strategies to challenge learners with problems they face every day on the job. The learner is then given opportunities to solve them the right way, in a safe, risk-free environment.

Blended Learning offers an array of benefits that can scale your corporate training to new heights. It offers numerous advantages for both learners and organizations. Let’s have a look.

Provides Flexibility in Learning

Blended learning offers greater flexibility to learners on how, where, and what they want to learn. Which is especially useful for a globally dispersed workforce. Learners also have the freedom to choose the format they are most comfortable with.

Promotes Collaborative Learning

Blended learning supports collaborative learning in the physical and virtual classroom, and also through online discussion forums. These forums enable learners and instructors to share ideas, opinions, and experiences and help allay any apprehensions learners might have.

Caters to Different Learning Styles

Different learners have different learning styles. Some prefer the classroom and others an online course. A blended learning program with a combination of various visual, auditory, and kinesthetic elements engages learners with different learning styles and ensures better training outcomes.

Bids Goodbye to Scheduling Hassles

A major problem with one-size-fits-all classroom training or a pre-scheduled virtual classroom session is that not everyone may be available to attend training at the same time. Blended learning could be a solution to resolve most of those scheduling problems.

Cuts Training Costs and Improves ROI

With most of the training being done online, there are huge cost savings on a classroom setting up. Also, setting up an online learning solution is much more scalable with rapid authoring tools. Development time and costs can also be cut by repurposing digital assets from existing classroom material and online courses.

In a blended learning framework, having a diverse range of digital assets is essential for delivering effective training. This includes a variety, each tailored to different learning styles and needs. They allow for flexibility in how content is consumed and ensure that learners can engage with material in multiple formats. By integrating various digital assets, organizations can cater to different preferences, enhance learner engagement, and reinforce key concepts, ultimately leading to a more robust and effective blended learning program.

However, the challenge lies in developing these resources rapidly to address performance gaps and prepare employees for an ever-evolving business landscape. This is where rapid eLearning comes into play. Rapid eLearning employs rapid authoring tools, agile project management techniques, and instructional design principles to produce these assets efficiently, ensuring both relevance and innovation without sacrificing quality.

Also by leveraging advanced AI tools for designing blended learning assets, organizations can create digital content that aligns with their goals promptly and creatively.

Discover Top 6 AI Tools to Design Blended Learning Assets

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One popular misconception about blended learning is that it always has to start with classroom training followed by online training or with online training followed by classroom.

That is so not true! There are many blended learning models that can be leveraged for effective training. Here are four core models of blended learning.

Let’s have a look at blended learning models & their features.

Blended Learning Models & Their Features

Rotation Model

A fixed schedule with a smaller online component that ‘rotates’ among classroom training, eLearning, collaborative group activities, and discussions.

Flex Model

Customized training schedule with online training + group activities/ personalized interventions and one-on-one support and individual tutoring interventions.

Enriched Virtual Model

Primarily online learning + mandatory classroom training (physical or VILT).

Very useful when there are few instructors available.

À La Carte Model

Primarily classroom training supplemented before and after by online training (microlearning formats such as videos, infographics, interactive eBooks).

Step 1: Validate learning objectives and assessment techniques

The first thing to start with is to have a clear picture of what you want to train your learners on. Then come questions like why you are teaching it in the first place and how you would like to teach and evaluate your learners when you have imparted this training.

Step 2: Map learning objectives to deliver technologies

Once you have figured out what your learning objectives are and how you want to assess your learners, it’s time to determine which mode of instruction would be best for each of the learning objectives.

Step 3: Flip the classroom to maximize collaborative impact

A flipped classroom is one where the training part occurs online, while the in-class time is devoted to activities such as discussions, exercises, and assessments. The flipped classroom model draws from the concept of active learning, which increases learner engagement and promotes collaboration.

Despite having an edge over conventional training methods, implementing blended learning does have several challenges that can sabotage its success. Here are some challenges and their solutions.

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1. Evaluate Content for the Online Format

Take stock of all your learning material and decide on components you wish to move online.

• Identify the training material that already exists.
• Review the content with the help of SMEs and see if the existing content is adequate to meet the learning objectives.
• Determine which components need to be enhanced or updated to make them online-ready.
• Decide on new content that needs to be created to bridge gaps in existing content

2. Base your Design on the Learning Objectives, NOT Technologies

Blended learning is about using technology to achieve the desired learning outcomes. Use the learning objectives as a road map to design your blended learning strategy, aligning the content, assessments, and activities for the most optimal learning experience.

Consider the function before choosing the form (the digital learning method) rather than going for the latest technology.

3. Consider Microlearning for the Online Component

To address the modern learner’s short attention spans, use a curriculum of microlearning modules in your blended learning, each dealing with one learning objective – short enough for learners to retain the information and use it to improve their work performance.

Product Training

Let’s say you need to deliver product training to your sales personnel who are constantly on the move. It is very important for them to have comprehensive, up-to-date knowledge about their products and access to learning resources for handy reference.

So, they need initial training in the classroom, followed by self-paced learning, periodic refresher activities, and performance support.

Here’s a sample blending learning framework you can try:

Now that you know the advantages, let’s discuss a few tips to make blended learning for product training more effective.

Compliance Training

Blended learning effectively supports compliance training by integrating traditional in-person instruction with digital resources and activities. Additionally, blended learning incorporates reflection activities that reinforce understanding and application of policies. This combination of digital and experiential learning helps ensure that employees are not only certified but also truly comprehend and adhere to compliance requirements in their daily work.

Want to know about how blended learning adds a WOW element to compliance training? Here’s an interesting read: 10 Unique Tips for Blended Learning Solutions in Compliance Training.

Sales Training

Blended learning offers a flexible, dynamic, and efficient solution for busy sales teams. Sales teams can benefit significantly from the adaptability that blended learning offers. This integrated method enhances engagement, retention, and application of sales techniques, ultimately leading to improved performance and adaptability in a rapidly changing market.

Here’s an interesting video highlighting tips to optimize sales training with blended learning.

Also Read: Tips to Find the Ideal Blended Learning Approach for On-The-Move Sales Force

Leadership Training

Enhance the impact of your leadership training by using blended learning approaches. This method combines eLearning with instructor-led training (ILT) sessions to boost learning outcomes for senior management. Key strategies include using microlearning for increased awareness, providing coaching through virtual instructor-led training (VILT), and increasing engagement through gamified eLearning courses.

Want to learn how to enhance leadership skills with blended learning? Watch this video!

Also Read: Why is Blended Learning the Perfect Approach for Leadership Training?

Employee Onboarding

Blended learning for employee onboarding effectively merges online and in-person elements to create a comprehensive and adaptable training experience. This approach allows new hires to access foundational materials, company policies, and introductory modules online at their convenience, facilitating a self-paced learning environment that accommodates various schedules and learning styles. The flexibility and efficiency of blended learning enhance engagement and retention, ultimately leading to a smoother transition and greater overall effectiveness in onboarding.

Watch this video to explore 5 effective ways to enhance your onboarding process using blended learning.

Also Read: 5 Reasons to Choose Blended Learning for Employee Onboarding

Software Training

Training users on software is important as they will need to become proficient in using the system – before it goes live. And just theory won’t do as they will need to execute tasks using the application without errors.

So, offer hands-on software training, followed by access to support resources

Want to optimize software training with top-notch learning formats? Here’s an infographic sharing 5 blended learning formats you cannot miss.

AI and blended learning can significantly enhance your Learning and Development (L&D) initiatives by offering a more personalized, efficient, and engaging learning experience. Here are some key benefits:

1. Personalized Learning Paths

AI can analyze data about each employee's skills, interests, and learning preferences to create customized learning paths. This ensures that each learner receives content tailored to their specific needs and goals.

2. Enhanced Engagement

Blended learning combines traditional classroom methods with digital tools, making learning more interactive and engaging. AI can further enhance this by providing adaptive learning experiences that adjust in real-time based on learner performance.

3. Efficient Content Delivery

AI can automate the delivery of content, ensuring that learners receive the right information at the right time. This can include microlearning modules, which break down complex topics into bite-sized, easily digestible pieces.

4. Data-Driven Insights

AI can provide valuable insights into learner performance and engagement, helping L&D professionals make informed decisions about training programs. This data can be used to identify skill gaps, track progress, and measure the effectiveness of training initiatives.

5. Virtual Mentoring and Support

AI-powered chatbots and virtual assistants can provide learners with instant support and guidance, answering questions and offering feedback. This can help learners stay on track and feel supported throughout their learning journey.

6. Scalability

AI and blended learning can easily scale to accommodate large numbers of learners, making it ideal for organizations of all sizes. This ensures that training programs can grow with the organization and meet the evolving needs of the workforce.

By integrating AI and blended learning into your L&D initiatives, you can create a more dynamic, personalized, and effective learning environment that supports continuous employee development and organizational growth.

Explore the AI revolution in blended learning with this video.

An Optimal Blend for Sales & Service Training

Challenge: Develop effective training on a huge product portfolio for a globally dispersed salesforce who were finding it difficult to retain the learning from the previous training.

CommLab India’s Solution: An engaging and immersive blended solution with a mix of formal, informal, and experiential learning was designed to demonstrate the value of products to customers.

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Blended Learning for Role-based New Hire Training

Challenge: Develop a customized onboarding program for new hires to get a holistic understanding of the company’s functions and to prepare them for their specific roles.

CommLab India’s Solution: A blended learning program was designed to help new hires understand the organization's general functions, making them ready for their role-specific responsibilities.

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