SEAMLESS ADOPTION OF NEW RDMS WITH BLENDED LEARNING
A Case Study on a Challenging Software Training Project for a Biopharma Leader
The Challenge: Develop ‘role-based’ training on a new RDMS (while the system was still being reviewed, tested, and updated), so 2000 global employees could use it seamlessly from Day 1.
CommLab India’s Solution: Plan for simultaneous software customization and training material development. The blended solution included:
- Different formats – classroom, Webex, eLearning
- Simulations for practice
- QRGs (quick reference guides)
The Result:All learners (from US, Europe, and Japan) could use the new system seamlessly from the day it went live.