TASK-BASED HANDS-ON TRAINING WITH E-LEARNING SIMULATIONS
A Sales & Service Training Case Study for a Logistics Major
The Challenge: Convert a 2-day instructor-led classroom training on making a customer offer on their new system into a more effective digital format.
CommLab India’s Solution: An eLearning curriculum with simulations to show learners how to perform different tasks on the new system when making an offer to the customer.
The Result: Learners were thoroughly familiarized with the new system and could create customer offers with confidence.