Our client is a reputed healthcare company that specializes in nutrition, diagnostics, medical devices and branded generic pharmaceuticals. They focus on continuous innovation to help in disease management, improve heart health and elevate the level of diagnostics. The company also manufactures products that equip healthcare professionals with diagnostic information at the point of care.
Today the company is spread over 150 countries and employs approx. 100,000 people.
Our client was looking to transform their product and sales training to help them achieve the following:
CommLab consulted with the client and recommended using microlearning to meet their requirements. The approach included the development of modules for each product covering aspects such as:
The major challenge in developing these microlearning modules was to ensure information from subject matter experts (SMEs) was captured accurately. Since they were new to eLearning, they did not understand that the complete ILT material need not necessarily be included in the eLearning.
The consistent look and feel to the design, cut down on development time and effort.
Success Mantra: Training client stakeholders, standardization, and constant communication.