The client discovered that their trainees who were Key Account Managers (KAMs) were frequently switching between these LMSs to access training resources or to navigate the training. This made the training process tedious and was a hindering factor for successful completion.
From the training management angle, the client found it difficult to track trainees between three LMSs. Moreover, the training was done both at a global and a local level, and certain learners were required to take the training in a particular order, so keeping a tab on the training became complicated.
Owing to a diverse learner profile, the modules had to be available in the learners’ native languages in addition to English, which were Italian, French, Spanish and German.
The 36 microlearning modules were developed in Articulate Storyline as it is conducive for multi-device compatible content.
Once the English version of the modules was approved, we translated them into the four languages with text and audio translation. We created separate versions for each language for the LMS platform.
For developing the LMS platform, our employees visited the client premises to understand their requirements. We recommended appropriate features that could be included to address their unique requirements. We also retained certain features from their existing platform that were proven to work well for their audience.
We worked with our client to develop wireframes for the LMS which were used as the basis for designing the new platform.
Content was developed in parallel with the LMS design, so that the new courses could be deployed as soon as the LMS was ready.