Years of expertise coupled with the latest instructional design approach adapted through key practices/improvements within our design and development process helps us deliver high quality e-learning courses.
Having worked with global stakeholders across various domains over the past 16 years, we have re-engineered and refined our earlier conventional development process. Over the years, we realized that e-learning design has a creative aspect as well as a mechanical aspect. We also saw that it requires inputs from stakeholders and e-learning designers. We have now developed an ‘agile’ process that will involve you only at major milestones, to build an effective course that addresses your business challenges.
We understand that you, the stakeholder, are an expert in your domain. We also know that your SMEs have very limited time to spare for developing e-learning courses. Therefore, the key challenge is to make the best use of everyone’s precious time and develop rich and engaging learning experiences that satisfy your needs. Here’s how we do it:
Phase 1: Understanding Expectations and Educating Stakeholders on the E-learning Development Process
During this phase, we select a team with the most appropriate skills for the e-learning project. This team meets the stakeholder(s) to understand the key business challenges and how they envisage this training program to help solve their problem. We also try to understand how the stakeholders would want the e-learning course to look like. We then educate the key stakeholders on our development process and highlight the need for their involvement at particular project milestones.
The Subject-matter Experts (SMEs) are requested to share their expectations and take us through the raw content. During these interactions, our clarifies any questions that may arise. These interactions also help identify the content gaps that need to be filled by the SMEs.
Based on the training expectations shared by the SMEs, we show them samples of similar projects as a starting point of defining the scope of the project and agree upon a broad learning or instructional strategy. We proceed with Phase 2, only after the stakeholders sign-off on the strategy and the scope.
Phase 2: Finalizing the Prototype
Developing a fully functional prototype that gives a fair representation of the whole course helps us identify and mitigate risks such as mismatched expectations between the stakeholders/ SMEs and our design and development team. Testing the prototype on the LMS will also preempt technical issues which may crop up later. We proceed to the next phase only after the stakeholders sign-off on the prototype.
Phase 3: Launch the E-learning Course
Once we are done with Phases 1 and 2, our team will scale up the design and development of the course. The course under development will be shared, in two iterative cycles, with the reviewers. The first version is called the "alpha" and does not have the audio narration. It gives reviewers the flexibility to modify content without impacting the design elements. When the suggested changes are incorporated, the next version (Gold) will be submitted for the stakeholder’s sign-off, and this completes the project.