Our client is a global pharmaceutical conglomerate with operations in more than 30 countries, manufacturing and marketing close to 200 drugs for a wide range of diseases.
Its twin focus is on innovation and marketing to build drugs that improve quality of life and are accessible to the average person.
With a strong presence across the globe and a vast product portfolio, our client has a huge number of sales representatives to be trained.
The assessment was to be assigned once a year to all sales reps who have completed one year with the organization. The hour-long assessment will be assigned from the client’s LMS to sales reps across the world. They will have one attempt and 15 days to complete the assessment.
We worked with our client’s subject matter experts to build a list of questions on.
The results of the online assessment will help identify training needs and define personalized learning paths.
After building the assessment, we generated custom reports on the client’s LMS to help interpret individual performance on each learning areas and suggest the best-fit personalized learning path for each learner.
|>90%,||Refer to available performance support tool|
|80-90%||Related self-paced online learning modules|
|60-80%||Mandatory online (self-paced) learning module/s|
|< 60%||Mandatory classroom training|
These adaptive learning paths helped learners see their performance, the training topics they need to focus on, thereby gaining their buy-in for subsequent training programs.
The adaptive learning framework built on our client’s existing LMS helped:
The exact training needs identified by the assessments and the personalized learning paths were highly appreciated by both training managers and the sales reps, and our client is now contemplating implementing this adaptive framework for other groups of learners too.