Our client is a global enterprise software company and the second-largest software vendor in Europe. The company strives to accelerate and simplify the digital transformation of enterprises by connecting global applications, devices, and data without having to compromise on existing investments.
Recognized as a leader by industries’ top analyst firms, our client provides independent and open software to enterprises, enabling them to become efficient, agile, and innovative, and giving them power to make real-time business decisions.
Our client services various verticals such as banking, retail, manufacturing, communication & media, capital markets, governance, and more. Currently, the company has over 4,500 employees with a presence in more than 70 countries.
Our client is a global enterprise software company and the second-largest software vendor in Europe. The company strives to accelerate and simplify the digital transformation of enterprises by connecting global applications, devices, and data without having to compromise on existing investments.
Recognized as a leader by industries’ top analyst firms, our client provides independent and open software to enterprises, enabling them to become efficient, agile, and innovative, and giving them power to make real-time business decisions.
Our client services various verticals such as banking, retail, manufacturing, communication & media, capital markets, governance, and more. Currently, the company has over 4,500 employees with a presence in more than 70 countries.
The company targets 9 different customer verticals, which requires their sales workforce to be on their toes to promote unique value propositions and create new business opportunities. The company was using classroom training in the past to train their sales workforce, using PowerPoint presentations and handouts. They decided to digitize their curriculums for sales training to meet the growing market demands, and to equip their workforce with dynamic selling skills.
The company approached CommLab India to develop eLearning curriculums for their sales training and soft skills development.
The client wanted an eLearning partner for digital learning to:
The main challenges:
We used a character (avatar) with a role similar to that of the learners to guide them through the curriculums, thereby facilitating better connection to the eLearning content.
To provide industry-specific sales training, each module dealt in-depth with:
The eLearning modules for soft skills training covered the what, why and how of each skill in sales management, highlighting how to work with different types of individuals and create a strong sales team. Ice-breaking questions were included to grab learners’ attention, and feedback to motivate further learning.
Each eLearning module (sales and soft skills) was 20-30 minutes in duration. To ensure active participation of the learners, interactivities and relevant imagery were included.
Developed a series of sales training curriculums for a major software development company in Europe, dealing with their markets, software applications, and soft skills.